With monday AI Blocks, artificial intelligence can be integrated directly into existing workflows without complex implementation.
AI Blocks consists of ready-made AI functionalities that automate individual work steps. For example, they can be used to identify ticket priority, retrieve information from documents, assign responsible persons, categorize content, translate text, or improve written content.
The webinar featured a practical example of HR service requests. When an employee submits a ticket, AI analyzes its content according to the organization's instructions, generates a description, assesses urgency, and suggests the appropriate priority. This reduces manual work and ensures service requests reach the right people faster.
AI Blocks can be used for:
AI Blocks integrates AI into existing workflows without major changes. This allows organizations to develop their processes step by step and achieve concrete benefits through even small automations.
serves as the user's AI assistant directly inside monday.com. It understands the user's work context and knows how to utilize the exact data the user is working with. It can be used, for example, to search for information, analyze project data, create new monday boards, write content, or translate entire boards into different languages.
Because Sidekick operates directly within monday.com, users do not need to switch to external AI services. Behind its AI capabilities, monday utilizes multiple leading language models, but the experience appears to the user as a single, seamless entity.
In addition to its built-in features, monday offers an extensive library of ready-made Sidekick prompts in the Help Center that can be tailored to organizational needs.
One of the interesting innovations is monday Vibe, which allows users to build their own applications using natural language. The core idea of Vibe is simple: the user describes the solution they want, selects the necessary data sources, and monday builds the application automatically. Building can start either from scratch or by using a ready-made template.
The application can then be further developed by chatting with Vibe—users can, for instance, request new features, modify views, or refine functionalities without any programming.
Vibe can be used to create internal info portals, business applications, and many other custom solutions tailored to an organization's needs. The solution is particularly suitable for organizations looking to develop their own tools quickly without programming expertise. However, if needed, applications can also be further developed with code, offering flexibility for more demanding use cases.
With Agent Factory, organizations can build their own AI agents without coding or utilize ready-made agent templates for customer service, CRM, and other common use cases.
An agent can be assigned the skills, access permissions, and operating principles it needs. It can leverage organizational data, perform web searches, and trigger automatically based on a set schedule or event, such as a change in project status. An agent can also be tasked with monitoring a project portfolio and compiling a risk report in accordance with predefined instructions.
Agents don't just automate individual tasks; they can make decisions, utilize organizational data, trigger automations, and execute multi-step workflows independently based on predefined rules.
In customer service, an agent can process support tickets according to the organization's procedures, while in project management, a project manager can monitor the project portfolio, identify risks, and automatically generate risk reports weekly or when project statuses change. Agents can also utilize web searches, access internal data sources, and operate 24/7. This ensures critical processes aren't left waiting for manual action.
The greatest benefits of agents are achieved when an organization's processes are clear and consistent. When operating models, responsibilities, and workflows are in order, agents can automate tasks reliably and deliver genuine added value. Whether sending reminders, handling feedback and support tickets, or rescheduling meetings, agents handle time-consuming routines so teams can focus on what matters. Agents do not replace functional processes—they reinforce them.
AI is evolving rapidly, and monday.com is constantly bringing new features to its AI Work Platform. AI Blocks, Sidekick, Vibe, and Agent Factory offer organizations new ways to automate work, leverage their own data, and build more efficient workflows without heavy development projects.
Are you planning to deploy monday.com, or do you want to utilize AI features more effectively in your organization? Gapps' experts are here to help you find the right solutions for your specific needs—from deployment and development to continuous support.
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