How AI Agents Support Your Work in Practice
AI agents represent one of the most significant advances in the evolution of automation and artificial intelligence. They independently set and achieve goals by leveraging diverse tools and resources. Unlike traditional AI models or single-command chatbots, AI agents remember previous tasks, learn from their experience, and adapt to changing conditions.
At Gapps, we help businesses harness the power of AI's developments safely and effectively. In this article, we'll dive into practical insights on how AI agents can support your work and how Google Cloud solutions can help build a smarter, smoother, and more innovative digital environment in your workplace.
Save Time and Automate Routines with AI
A growing number of employees are leveraging AI in their daily tasks, using it to save time, boost efficiency in routine work, and improve the quality of their output. According to the latest Harris Poll commissioned by Google Workspace, 50% of workers say AI frees up their time by automating routine tasks, and 88% report it helps improve their writing.
The next step in this evolution is the deployment of AI agents. Agents can independently set and achieve goals using diverse tools and resources. They remember the tasks they've performed, learn from their experience, and dynamically adapt to changing conditions. AI agents can utilize multiple AI models and integrate seamlessly with both internal and external organizational systems, enabling autonomous operation and decision-making without constant human oversight.
Agents combine information from various sources, understand complex concepts, and act on an employee's behalf—such as sending emails, planning campaigns, or developing new ideas. Every employee can collaborate with on-demand expert agents that complement their own skills. So, with AI agents handling the groundwork, information retrieval, analysis, and even execution, employees can instead focus on the essentials.
This makes AI agents an entirely new kind of partner. They don't just support employees; they can operate autonomously as a part of the daily business rhythm. Gartner estimates that by 2028, 33% of all enterprise software applications will include agentic AI, enabling up to 15% of day-to-day work decisions to be made autonomously. Google Agentspace (now part of the Gemini Enterprise) provides a platform for building and utilizing advanced AI agents.
10 Ways to Harness the Power of AI Agents
The potential of AI agents is nearly limitless. They can support various areas of your business—from marketing and HR processes to software development—boosting efficiency, automating routine tasks, and generating fresh insights.
Below are ten practical examples from Google Cloud on how AI agents can deliver significant benefits to different teams and functions:
- Effortlessly search for enterprise data like never before
- Transform complex documents into engaging podcasts
- Generate your best ideas in minutes
- Consult an expert on anything
- Personalize customer experience at scale with multi-agent AI
- Boost marketing engagement and conversion rates
- Shorten the sales cycle
- Find a bug in code and fix it, with just a prompt
- Simplify onboarding and other HR workflows
- Build your own AI agent
Here are two practical examples of how Google Agentspace AI agents can support your workflow by bringing data and tools together. You can find more concrete examples for each use case in the eBook here.
Example 1: Effortlessly Search for Enterprise Data
In many organizations, data is scattered across various systems: documents and spreadsheets in Google Drive, emails in inboxes, and customer data in systems like Salesforce. This fragmentation of information slows down work and makes it challenging to manage the bigger picture.
Google Agentspace solves this by bringing your company's most essential tools and information together into one secure view. It seamlessly connects systems like Google Drive, Microsoft SharePoint, and Jira, and retrieves information from various sources—including emails, chats, CRM data, order management systems, HR and IT systems, knowledge bases, policies, and project trackers —all without the user needing to switch between different applications.
Agentspace's unified search capabilities are accessible directly from the Chrome Enterprise search bar, allowing employees to leverage multimodal agentic intelligence in their own work environment: the Chrome browser.
It further incorporates Google's cutting-edge knowledge graph technologies to identify relationships between content and users, resulting in a more personalized and context-aware search experience grounded in company-specific information.
Thanks to Agentspace, employees can find the information they need in seconds without unnecessary app-hopping. You manage to free up time for decision-making, collaboration, and improving work, instead of searching for information.
Example 2: Boost Marketing Engagement and Conversion Rates
Your marketing team is planning the next quarter’s campaign with the goal of improving engagement and conversions. The work requires massive amounts of data: results from past campaigns, analysis of customer behavior, and ideation for new content—often split across various systems. Manually combining this data is time-consuming and slows down campaign planning.
This is where an AI agent steps in. It gathers marketing-related information from different systems, such as HubSpot, Google Drive, and ServiceNow, and analyzes target audience preferences and behavior. The agent understands what kind of content resonates with different audiences and can produce material in your brand's voice, for example, suggesting personalized messages, ad concepts, or entire campaign plans based on real customer insights.
Google Agentspace makes this process seamless by combining data from various sources into a single view, giving the AI agent immediate access to all essential information, enabling it to generate deep insights without separate data collection.
The marketer's time is freed up for creative and strategic work while the agent efficiently and data-drivenly handles the background work (such as analysis, ideation, and content drafting).
Human-Centric AI 💙
At Gapps, we believe that the true power of technology is realized only when it serves people, not the other way around. The value of AI agents comes from their ability to support individuals and teams—not replace them. While the applications and technology of agents are impressive, people remain at the core of everything.
The best results are achieved when AI agents are implemented to genuinely support the needs of the organization, teams, and individuals. That’s why it’s crucial to consider where in your processes they can deliver the most value and to build a digital environment that simultaneously supports efficiency, security, and meaningful work.
Our years of experience with Google solutions and our dedication to constantly finding better ways to work with our clients guide everything we do. Our Google Cloud Partner of the Year 2025 award is a testament to our commitment to helping organizations leverage the possibilities of Google Cloud and AI in a practical, reliable, and human-centric way.
Let’s build a digital environment together that is simultaneously intelligent, secure, and meaningful for both people and business.
