Freshservice is a modern ITSM solution for growing companies
A single, easy-to-use IT service management solution
Your IT team will work more effectively when they use one, intuitive user interface instead of a multitude of different channels.
Systematic and measurable processing of work and support requests
The service models built on the platform guide the workflow, and company-specific metrics enhance the visibility of the IT service throughout the organisation.
Powerful automations
Repetitive, manual IT service tasks can be automated easily, without any coding.
Visibility and lifecycle management for all employee hardware
Your computers, phones and all accessories will remain under control throughout the employment relationship.
What can you do with Freshservice?
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Automate internal service management processes
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Create and manage user accounts
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Change passwords
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Hardware procurement
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Ticketing process for error messages and support requests
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Contract management
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SaaS service catalogue management
How we work at Gapps
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The recipe for an amazing IT service experience
We will identify the barriers to a good IT service experience within your organisation and create smart operating models so you can delight your internal IT customers and teams.
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More than just a technology partner
We build functional IT service management processes from technical deployment to efficient working methods.
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Tools and methods for future needs
A comprehensive and continuous partnership is the best way to manage and develop your SaaS environment. You do not need to do everything yourself – in fact, you should not try to do everything yourself.
